Strive for Satisfied Clients

Standard Service Contract

You, the client, understand by scheduling a session with Chelsea V Photography you agree to the terms and policies. Photography is a subjective art. Exact look or visual appearance cannot be guaranteed nor replicated. Please contact Chelsea V Photography to make pose, background, or visual requests, but note your photos by Chelsea V Photography will not be exactly the same as samples provided. No background color or pose request can be guaranteed. Chelsea V Photography has no control over other weather, natural light, look of the venue, people, animals, or environmental factors including but not limited to the look of plant life, trash, graffiti, missing or incorrectly advertised features, closures, or other unforeseen elements. Chelsea V Photography cannot guarantee outdoor lighting including but not limited to the look or lack of a sunset, bright sunlight, clouds, other lighting elements or overall look of an outdoor location. Chelsea V Photography cannot guarantee backgrounds free of other people for public locations. All sessions are rain or shine.

Children
During your session, you are responsible for you and your family’s safety. Never leave children unattended. Bring another person to help watch your children if you plan on having any shots without the children included. Please monitor children at all times for trip and fall hazards. Chelsea V Photography reserves the right to decline background or pose requests for any reason including a child or adult’s safety. Chelsea V Photography is not responsible for the supervision of children. Chelsea V Photography is not liable for any incidents involving your child due to parent, guardian, family, and/or friend’s negligence. Chelsea V Photography reserves the right to halt or cancel a session if children or parents are unsafe or unmanageable. Always practice extreme caution near or around bodies of water. Never allow children in bodies of water if the child is unfamiliar with water safety/swimming.

Pets
Pets are welcomed during your session. Please bring another person to help handle your pet during times that you wish to not include your pet in a shot. Never leave pets unattended. Never tie or attach your pet to posts, railings, trees, benches, or any other items. You must have another person to hold your pet or your pet’s leash. Chelsea V Photography is not responsible for your pet’s safety or actions. Chelsea V Photography is herein held harmless in any incident involving your pet including but not limited to aggression towards the photographer, you, your family, other people, other people’s pets, or wildlife. In the result of aggression including but not limited to bites, scratches, falls, or any other injury, you, the client, are legally and financially responsible. Chelsea V Photography is not liable for any incidents involving your pet and any other animal. Time required to attend to the care of any issues take up your session time and cannot be refunded. Your session may be extended if light and schedule permits, but cannot be guaranteed.  Chelsea V Photography asks that you do not include aggressive or unmanageable pets during your session. Chelsea V Photography reserves the right to cancel your session at any time due to pets. If the photographer deems your pet unsafe or too aggressive during the session, the session will immediately be halted. Your session fee will not be refunded in the case of cancellation due to unmanageable or aggressive pets.

Weather
Sessions are rain or shine. Weather cannot be guaranteed. In the event that you, the client, decides to cancel your session due to weather, the standard cancellation policy applies.

Chelsea V Photographer reserves the right to cancel any session due to weather for any reason. Reports of rain, clouds, sunshine, wind, or more extreme events may change within the hour. Chelsea V Photography reserves the right to change location, time, or day of a session due to weather at any time prior to your start time. In the event Chelsea V Photography cancels your session due to extreme weather, your appointment will be transferred to a new day and time within the existing schedule. If no dates are available in your schedule, your payment will be refunded in full. Chelsea V Photography is not liable for any additional compensation. You will only be refunded the amount that you originally paid to Chelsea V Photography.

Elements
You are responsible for appropriate attire during your session. Be prepared for weather changes and bring alternative outfits. You are also responsible for your health and safety due to weather extremes. Always bring water, snacks, bug spray, and sunscreen to any session. In the event you or a family member feels unwell due to weather, it is your responsibility to notify the photographer. Chelsea V Photography reserves the right to cancel a session at any time due to dangerous conditions or other health concerns.

Chelsea V Photography is not responsible for onlookers or other people interacting during your outdoor session. If you are uncomfortable, it is your responsibility to inform your photographer. Chelsea V Photography will not ask other people to move or request an area specifically for your session. Chelsea V Photography cannot guarantee a particular spot at your location.

Health & Safety
You are responsible for your health and well being. If you are unwell physically or mentally or injured before or during your session, you are responsible to notify your photographer. Chelsea V Photography is not responsible and not liable for injuries or illnesses due to the client’s or guest of the client’s own negligence. You are responsible to inspect and navigate any element of your walking path, attire, shoes, or other obstacles or items on your person. Chelsea V Photography is not responsible for any allergic or adverse reactions acquired during your session including but not limited to bee or insect stings, food, pets, plants, or other environmental causes. You are responsible to bring any medications needed during your session or in the event of an emergency. You are responsible to notify your photographer of any allergies, injuries, or other illnesses before you begin your session.

While the safety of clients takes priority, Chelsea V Photography is not responsible and herein held harmless for any illness or other acts of nature that befall a client before, during, or after a session.

Cancellation Policies
Standard Appointments 
Standard studio and outdoor sessions require a 30% of the total session cost as a deposit/retainer/reservation fee to be prepaid to hold the day and time within 48 hours of confirmation/booking. The 30% deposit is nonrefundable after 48 hours of booking. Sessions booked within 48 hours of an appointment’s start time are nonrefundable after confirmation/booking. The balance of the session cost is due on the day of the scheduled day/time with a grace period of 7 days. The balance of the session cost is required before delivery of images. If the client opts to not pay the balance, no digital files will be delivered. If digital files are delivered before a balance is paid and the client does not pay the balance within 7 days of the competition of a session, the balance will be sent to collections.

Limited Engagement Sessions/Holiday Mini Sessions
Limited engagement sessions such as Holiday Mini Sessions require the full session cost upon confirmation/booking. Limited engagement sessions are nonrefundable upon confirmation/booking. The total session fee is due upon confirmation in order to hold the appointment. If the total is not completed upon confirmation, the client will be notified to submit final payment within 24 hours. If the payment is not received within 24 hours, the appointment will be cancelled. Any partial payments will be nonrefundable.

Event Sessions
Event sessions or company on-site group sessions, defined as sessions booked for 2 hours or longer, are 100% nonrefundable when cancelling or rescheduling within 14 days of your scheduled day/time. For events or sessions booked for 2 hours or longer that are cancelled within 14 days of the start time, the total balance is due within 7 days of the notice of cancellation. Unpaid balances will be sent to collection.

All session balances are due before delivery of digital files or order. Digital file or print orders will not be processed until the total remaining balance is completed.

Chelsea V Photography Rights
With the exception of Title VII, Chelsea V Photography reserves the right to refuse service to any persons for any reason. Chelsea V Photography reserves the right to halt, stop, reschedule, or cancel an appointment during a session for any reason including but not limited to dangerous conditions, unmanageable pets, safety or well being of children or adults or the photographer, harassment or unsafe conditions caused by the client or guests/family/friends of the client or any other persons or animals present in the location, and other unforeseen incidents. In the case of halting an appointment during the session due to behavior or conditions caused by the client, guests, family, friends or pets of the client, the session fee is nonrefundable and cannot be transferred. In the case of halting an appointment during the session due to conditions caused by the environment or other people or animals in the environment, Chelsea V Photography will reschedule the client’s session to a new day and time within future existing availability. Chelsea V Photography reserves the right to cancel any session at any time for any reason without notice. Chelsea V Photography will not be required to give further information regarding cancellations. In the event of illness, injury, or other unforeseen forces of nature, mind, or body that causes Chelsea V Photography to be unable to attend, perform, or complete your session, you will be refunded the full amount you paid with your original form of payment to Chelsea V Photography. Chelsea V Photography will not be liable for additional compensation. In the case that Chelsea V Photography is unable to notify you of a cancellation before your start time, unable to reschedule you to a new time, or has any other issues fulfilling your session, Chelsea V Photography is not liable for any other form of compensation other than your original payment total.

By scheduling an appointment and agreeing to this contract, you agree to arbitration in the case of disputes. You have the right to an appeal. If you have any questions on the policies or contract, please contact Chelsea V Photography within 48 hours of booking confirmation.